Check FESCO Bill Online | January 2025

Haven’t checked your FESCO bill online yet? No worries! At fescobills.net.pk, we provide a free, user-friendly tool to check your bill from the comfort of your home. Simply enter your 14-digit reference number or 7-digit consumer ID, and you’re all set. Additionally, we provide extra tools to check your FESCO old bills history and even calculate your upcoming bill using FESCO Bill Calculator based on your energy usage.

How To Check FESCO Bill Online

For checking your FESCO bill online, what you just need to have is either your 14-digit reference number or 10-digit consumer ID, which can be found in the top left corner of your previous bill. As you have your reference number or consumer id, just enter it into the tool & click the “check bill” button. Just after doing it, your bill will be displayed on the screen.

How To Print & Download Your FESCO Bill

As you check your FESCO bill online, your next step can be to print & download your FESCO bill. Here you go, Once you’ve entered your reference number or consumer ID, bill will be displayed. In the top center of your bill, you’ll have an option to print bill. As you click on it, your bill will be printed and will automatically be saved in the document folder of your device.

Receive FESCO Bill Via Email

If you’re tired of checking your bill at the end of every month, we’ve got you covered! We offer you a monthly bill email service. By using this service, your bill will be automatically sended to you in your email’s inbox as your bill date arrives. Bonus point of this service is that it is completely free for you.

To subscribe this service, simply enter your email address and reference number, then click submit. Now you are free from the frustration of monthly bill checks.

Receive FESCO Bill Via SMS

We often have issues with the internet. It feels very frustrating when the bill date arrives & we have to check our bill. Fortunately, FESCO offers a convenient solution. To help you with that, FESCO has introduced an SMS bill-checking service. Using this service by just sending a message on 8118, You can access your bill even during internet outages.

To receive your Bill as an SMS, Simply type ‘pitc<space><14-digit-reference-code>’ & then send it to ‘8334’ and you’ll receive your bill without any hassle.

About FESCO:

Founded in 1998 by the Government of Pakistan as part of the power sector restructuring, FESCO currently serves 5.4 million customers across eight service regions, covering a population of over 26 million. Known for its low distribution charges and high bill collection efficiency, FESCO is regarded as one of the top electricity distribution companies in the country.

Chief Executive Officier Message

The dedication of the team and its mission-focused leadership are key factors contributing to FESCO’s profitability. We’ve made significant progress in utility operations, infrastructure development, and technology upgrades. Despite the challenges of load shedding and supply-demand imbalances, support from our consumer associations and the Ministry of Energy was crucial. The restructured Board, with its diverse representation, has strengthened FESCO’s ability to shape policies and ensure continued growth.

Tips To Reduce Your Electricity Bill

With inflation on the rise, it’s essential to be mindful of unnecessary electricity use. That’s why we’re offering some tips to help you reduce energy consumption and lower your electricity bill.

1. Unplug chargers and electrical devices when they’re not being used.
2. Turn off all the unoccupied lights.
3. Use energy-efficient electronics and appliances.
4. Keep your air conditioner set to 26°C or lower to save energy.
5. Opt for fluorescent or mercury vapor lighting instead of conventional bulbs.
6. Regular maintenance for your electrical equipment to ensure they run efficiently.
7. Install appropriate capacitors for fans and motors.
8. Minimize electricity usage during peak hours.

FESCO Bill Peak Hours

Certain hours of the day see a significant spike in the cost per unit of electricity. If you want to avoid a large bill due to just a few of these peak hours, follow the tips provided above to help lower your electricity usage during these times.

Areas Under FESCO:

The responsibility of FESCO for providing electricity services falls under certain areas, including ensuring consistent power distribution, maintaining the electrical infrastructure, addressing consumer concerns, and managing the overall energy supply within these designated regions. The regions under responsibility include:

Consumers Manual Safety Measures By FESCO

We are all aware of the numerous accidents, including fatalities, caused by electricity. That’s why it’s essential to follow safety precautions to protect our loved ones from electrical hazards. To help prevent such accidents, here are some valuable tips from industry experts.

• Always disconnect the power supply before handling metal appliances.
• Make sure to install suitable switches and plugs for your electrical system.
• Do not hang damp garments over exposed electrical wires.
• Use fuses that match the correct size for your system.
• Ensure circuit breakers are in place for high-power devices such as air conditioners.
• Install an automatic voltage regulator to protect appliances like TVs, refrigerators, and freezers.
• Avoid using uncovered wires or conductors..
• Use correct-sized fuses in electrical setups

Install TOU/TOD Meters

A TOU/TOD (Time of Use/Time of Day) meter is a specialized electricity meter provided by WAPDA for its customers. It promotes more efficient energy usage by dividing the day into specific time slots, such as peak and off-peak hours, each with different rates. This system allows consumers to save money by using electricity during off-peak hours when rates are lower. However, using the same amount of electricity during peak hours as during off-peak hours can result in significantly higher bills. If your current meter is not a TOU/TOD meter, you can apply for a conversion or request a FESCO new connection.

How To Check Shut-down & Load-Shedding Schedule Of FESCO

FESCO offers its customers access to the load shedding schedule, allowing them to stay informed and prepared. Here’s how to access the schedule:

• Visit the CCMS website.
• Click on “Feeder Details” located in the header section.
• Input the 14-digit reference number from your electricity bill and then select “Search.”
• In the displayed graph, “OFF” indicates the periods when electricity will be unavailable, i.e., during load shedding.
• You can also view the schedule by selecting the “Search by Grid Station, Feeder, City” option.

Customer Complaint Management System(CCMS)

FESCO has developed a Customer Complaint Management System (CCMS) that allows customers to report and address issues related to their electricity services.

• Register Complaint at CCMS Against FESCO:
  If you have any issues with your bill, the complaint submission process is straightforward. Follow the following steps:
  • Visit the CCMS website.
  • In the header section, select “Register your Complaint.”
  • On the left-hand side, enter your Reference Number, Contact Number, or CNIC Number.
  • Provide your basic information, then select the complaint category, complaint type, and include details of the complaint.
  • Attach a photo as evidence of the issue you’re reporting.
  • To finish the process, click on “Submit Complaint.”
• How to Track Compliant Against FESCO Bill using CCMS:
  Once you have successfully submitted your complaint against the bill, tracking your complaint is straight forward. Follow the following steps:
  • Go to the CCMS website.
  • Log in or sign in to your account. 
  • Click on ‘Track by Reference’ in the header area.
  • Enter your reference number and click “Submit.”
  • Your complaint status will be displayed.

How To Access & Use FESCO Helpline

If you encounter any issues and need assistance. FESCO offers 24/7 customer support, ensuring you can request help at any time. You can contact FESCO directly through their helplines provided below:

Contact Information

FESCO Endurance Payment Online

FESCO offers customers multiple online payment options for paying their bills, including payment apps, bank apps, or credit cards. Below are the step-by-step procedures for each method, allowing you to choose the option that suits you best.

FESCO Bill Payment Via JazzCash/Easypaisa

1. Download the JazzCash/Easypaisa mobile app from the Play Store (for Android) or the Apple Store (for iOS).
2. Create or log in to your account.
3. Navigate to the ‘Utility Bills’ section and select ‘Electricity.’
4. Look for ‘FESCO’ in the list and select it.
5. Enter your reference number and press ‘Next.’
6. Confirm the bill details and then tap ‘Pay Bill’ to complete the transaction.

FESCO Bill Payment Via NAYA PAY

1. Download NayaPay mobile app from the Play Store (for Android) or the Apple Store (for iOS).
2. Register or log in to your account.
3. Navigate to the Bills’ section and search for ‘FESCO’ in the list and tap on it.
4. Enter your reference number and press ‘Next.’
5. Confirm the bill details and then tap ‘Pay Bill’ to complete the transaction.

FESCO Bill Payment Via Bank Apps

To pay your bill online using your registered bank I will suggest HBL, follow these simple steps:

1. Download your bank’s mobile app.
2. Register or log in to your account.
3. Go to the “Bill Payment” area and choose “Electricity.” 
4. Search for ‘FESCO’ and enter your reference number.
5. Review your bill details, then confirm and tap “Pay Bill” to complete the transaction.

Make sure to have a stable internet connection and sufficient funds in your account for a smooth transaction.

Pay FESCO Bill Through Credit Card

To pay your FESCO bill using a credit card, follow these simple steps:

1. Download your bank’s mobile app or use the online banking portal.
2. Register or log in to your account.
3. Navigate to the “Bill Payment” area and choose “Electricity.”
4. Choose “FESCO” and enter your reference number.
5. Select “Credit Card” as the payment method.
6. Review your bill details, then confirm and tap “Pay Bill” to complete the transaction.

Ensure your credit card has sufficient limits and your internet connection is stable for a smooth process.

Taxes In FESCO Bill

FESCO bills include various taxes and charges that cover government fees, regulatory costs, and service adjustments. Understanding these can help you manage your electricity expenses more effectively. For details on specific charges, check the sections below.

• Electricity Duty
  • Electricity duty charges are paid to the government of Pakistan. These taxes contain 1.5 % of the amount of units consumed by the consumer. 
• FPA
  • Fuel Price Adjustment (FPA) refers to a surcharge applied by electricity generation companies that use crude oil as fuel. This charge varies based on the current cost of fuel, causing the FPA to rise or fall in response to changes in fuel prices.
• GST
  • General Sales Tax (GST) accounts for 17% of your total bill. For example, if your total bill is Rs. 2000, the GST portion would be Rs. 340.
• T.R Surcharges
  • Tariff Rationalization (TR) represents the tariff gap managed by NEPRA and the Government of Pakistan (GOP). It ensures uniform tariff rates across the country while helping to reduce overall subsidy costs. Each electric supply company has its own specific TR rates.
• F.C Surcharges
  • Financial Cost (F.C.) Surcharges are applied to help repay loans and are charged to all consumers of every electricity supply company. The F.C. Surcharge rate is 0.43 Rs per unit, meaning that if you consume 100 units, an additional 43 Rs will be added to your total bill as F.C. Surcharges.
• T.V Fee
  • Every consumer is required to pay a fixed amount of 35 Rs as part of the total bill, regardless of whether they have a TV connection or not. This charge is primarily levied to raise funds for Pakistan Television (PTV).
• Quarterly Tariff Adjustment(QTA)
  • The Quarterly Tariff Adjustment (QTA) is the fee applied to your bill every three months. This adjustment reflects changes in costs or rates set by the service provider.

Frequently Asked Questions (FAQs)